Turn Shopify orders into living records
Sync every customer, order, and refund into Leadify so your store and CRM finally tell the same story in real time.
How it works
Your Shopify catalog and your customer relationships don't have to live in separate worlds. Leadify listens to Shopify's order, customer, and fulfillment webhooks and writes them straight onto the contact record. Every purchase becomes a trigger you can act on instantly.
Two-way order and customer sync
Orders, line items, and customer profiles flow into Leadify as they happen.
- Order status, totals, and line-item detail on each record
- Customer profiles matched or created by email
- Refunds and cancellations reflected automatically
- Historical backfill on initial connect
Flows that fire on purchase
Start an automation the moment an order is placed, paid, or refunded.
- Trigger on first order, repeat order, or high value
- Route VIP buyers to a human owner
- Kick off post-purchase nurture sequences
- Tag customers by product or collection bought
Abandoned cart recovery
Leadify picks up checkout events and lets AI craft the win-back nudge.
- Detect started-but-not-completed checkouts
- AI-personalized recovery email or SMS
- Suppress once the order completes
- Report recovered revenue per campaign
Where teams use it
Built for real revenue work.
Post-purchase onboarding
New customers drop into a welcome flow with product tips based on exactly what they bought.
VIP identification
When lifetime spend crosses a threshold, the record is tagged and handed to a rep for white-glove follow-up.
Win-back campaigns
Customers who haven't ordered in 90 days enter a re-engagement sequence with a tailored offer.
“We stopped exporting CSVs every Monday. Orders now land in Leadify before the customer's confirmation email does, and our win-back flow runs itself.”
FAQ
Questions, answered.
Does it sync historical orders?
Yes. On first connect, Leadify backfills your existing customers and recent order history so records aren't empty. You choose how far back to import during setup.
What happens on a refund or cancellation?
Leadify listens to those webhooks too. The order status updates on the record automatically, and you can trigger flows off refunds if you want to follow up.
Can I match on something other than email?
Email is the default match key. If a customer uses a new email, Leadify creates a fresh record; you can merge records manually or set phone as a secondary key.
Do I need multiple stores supported?
You can connect several Shopify stores to one Leadify workspace. Each order carries its store source so you can segment and report by storefront.
Unify your store and your CRM
Connect Shopify to Leadify and let every order do more than sit in an inbox.