Question 1

How do I get started with Leadify?

Accepted Answer

Getting started begins with a free discovery call at leadifylabs.com/contact. We'll understand your business, workflows, and goals, then scope a tailored project with a fixed timeline and cost. After kickoff, our team handles design, build, data migration, integration, and training — with typical go-live in 4–12 weeks.

Question 2

Can I import data from my existing CRM?

Accepted Answer

Yes. Leadify supports direct migration from Salesforce, HubSpot, Pipedrive, Zoho, and Freshsales. We also accept CSV and Excel file imports for contacts, deals, companies, and activities. Our import tool automatically maps fields, detects duplicates, and validates data before importing.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) processed securely through Stripe. For annual Enterprise plans, we also support wire transfers and purchase orders. All subscriptions are billed in USD.

Question 4

How does the AI lead scoring work?

Accepted Answer

Our AI lead scoring engine analyzes over 50 signals to predict which leads are most likely to convert. These signals include engagement data (email opens, link clicks, page visits), demographic and firmographic information, behavioral patterns, and historical conversion data. Each lead receives a score from 0-100 that updates in real-time.

Question 5

Is my data secure? What certifications do you have?

Accepted Answer

Security is our top priority. Leadify is SOC 2 Type II certified and GDPR compliant. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We support multi-factor authentication, SAML-based SSO, role-based access controls, and comprehensive audit logs.

Question 6

Can I cancel my subscription at any time?

Accepted Answer

Absolutely. You can cancel your subscription at any time from your account settings with no cancellation fees or penalties. Monthly subscriptions remain active until the end of the current billing period. When you cancel, you have 30 days to export all your data.

Question 7

Do you offer an API for custom integrations?

Accepted Answer

Yes. Leadify provides a comprehensive REST API with full access to contacts, deals, companies, activities, workflows, and more. We offer official SDKs for Node.js, Python, Ruby, and PHP, along with detailed documentation and a sandbox environment for testing.

Question 8

How many users can I add to my account?

Accepted Answer

The number of users depends on your plan. The Starter plan includes up to 5 users, the Professional plan supports up to 50 users, and the Business plan allows up to 200 users. The Enterprise plan offers unlimited users with custom pricing. All plans include full feature access for every user.

Question 9

What integrations are available?

Accepted Answer

Leadify integrates with 200+ popular business tools. Key integrations include Google Workspace, Microsoft 365, Slack, Zoom, Zapier, Make, Stripe, QuickBooks, Xero, Mailchimp, Twilio, and many more. We also support custom webhooks and our open API allows you to build integrations with any platform.

Question 10

What kind of support do you offer?

Accepted Answer

We offer multiple support channels based on your plan. All plans include access to our comprehensive documentation, community forum, and email support (response within 24 hours). Professional plans and above include live chat support with average response times under 2 minutes. Business and Enterprise plans include 24/7 priority support and phone access.

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