Tailored for Service-Based Businesses

Deliver Projects on Time and on Budget with a
Client-Centric CRM

From proposal through delivery and renewal, manage client engagements, billable hours, resource allocation, and project milestones in one platform designed for consulting firms, agencies, and service organizations.

SOC 2
GDPR
ISO 27001
CCPA

0%

Higher Utilization Rates

With intelligent resource planning

0%

Fewer Scope Overruns

Through milestone-based tracking

0%

Faster Invoicing Cycles

With automated time-to-bill workflows

0%

More Repeat Business

Via proactive account management

Core Capabilities

Everything you need for
professional services.

Purpose-built features that address the unique challenges of the professional services industry.

Proposal & SOW Management

Create, send, and track proposals with templates, approval workflows, and e-signature collection to accelerate deal closure.

  • Proposal templates with pre-built sections for scope, timeline, and pricing
  • Version tracking and internal approval chains before client delivery
  • E-signature integration for Statement of Work execution
  • Proposal-to-project conversion that auto-creates milestones and tasks
  • Win/loss analysis tracking reasons and competitor intelligence
See details

Project & Engagement Tracking

Manage client engagements with milestone tracking, task management, and budget monitoring across your portfolio.

  • Gantt and Kanban views for project milestone and task management
  • Budget burn-down tracking with alerts at configurable thresholds
  • Scope change management with approval workflows and budget impact analysis
  • Client-facing project portals with status updates and deliverable access
  • Cross-project dependency tracking for multi-engagement clients
See details

Time Tracking & Utilization

Capture billable and non-billable time effortlessly with timers, timesheet approvals, and utilization dashboards.

  • One-click timers linked to projects, tasks, and client records
  • Weekly timesheet view with approval workflows for managers
  • Utilization rate tracking by individual, team, and practice area
  • Non-billable time categorization for internal projects and PTO
  • Target vs. actual utilization alerts for under- and over-allocated staff
See details

Resource Planning & Staffing

Allocate team members to projects based on skills, availability, and utilization targets to maximize delivery capacity.

  • Visual resource calendar showing allocations across all projects
  • Skill-based staffing recommendations matching project requirements
  • Capacity planning forecasts based on pipeline and confirmed engagements
  • Bench management to identify and redeploy underutilized talent
  • Conflict detection when team members are over-allocated across projects
See details

Billing & Revenue Recognition

Automate invoicing based on time entries, milestones, or fixed-fee schedules with revenue recognition aligned to delivery.

  • Flexible billing models: time-and-materials, fixed-fee, retainer, and blended
  • Automated invoice generation from approved time entries and milestones
  • Revenue recognition schedules aligned with project delivery milestones
  • Expense tracking and client-reimbursable expense pass-through
  • Accounts receivable aging with automated payment reminders
See details

Practice & Profitability Analytics

Monitor project margins, practice area performance, and client profitability with dashboards designed for firm leadership.

  • Project profitability analysis comparing estimated vs. actual margins
  • Practice area revenue and utilization benchmarking
  • Client profitability rankings accounting for all direct and allocated costs
  • Pipeline-to-revenue forecasting based on weighted probability
  • Partner and principal origination tracking for compensation reviews
See details

Trust & Compliance

Enterprise-grade security,
industry-specific compliance.

SOC 2
GDPR
ISO 27001
CCPA

Use Cases

How professional services teams
use Leadify.

Management Consulting Firm

Staff engagements based on consultant expertise, track deliverable milestones, and manage partner-level client relationships from pipeline through repeat engagements.

Digital Agency

Manage creative projects with milestone-based billing, coordinate cross-functional teams of designers, developers, and strategists, and track retainer utilization.

IT Services & MSP

Track service tickets alongside project work, manage SLA compliance, and bill clients based on a mix of fixed-fee contracts and time-and-materials engagements.

Accounting & Advisory Firm

Manage seasonal workload spikes, track engagement budgets across audit and advisory practices, and maintain compliance with independence and conflict-of-interest rules.

AK
We finally have a single view of every client engagement, from the initial proposal through delivery and renewal. Our utilization rates are up because we can see capacity gaps before they become a problem.

Andrew Kim

COO, Nexus Advisory Group

22% higher team utilization within the first two quarters

FAQ

Professional Services CRM,
answered.

Yes. Each engagement can be configured with its own billing model, whether time-and-materials, fixed-fee, retainer, or a blended approach. The invoicing engine generates bills according to each engagement's specific terms.
The resource planner shows a visual calendar of all team members and their project allocations. When staffing a new project, the system recommends available team members based on skills and capacity, and flags conflicts if someone is over-allocated.
Yes. Each client gets a branded portal where they can view project milestones, download deliverables, approve timesheets, and communicate with their project team. You control exactly what is visible to each client.
We integrate with QuickBooks, Xero, and other popular accounting platforms. Approved invoices and time entries sync automatically, eliminating double-entry and keeping your financial records in sync with project data.
When scope changes arise, you create a change request that captures the additional work, timeline impact, and budget adjustment. The client can approve or decline through the portal, and approved changes automatically update the project plan and budget.
Every engagement feeds a health score based on utilisation, budget burn, NPS, and last-contact age. Account managers see at-risk accounts, expansion-ready accounts, and renewal-due accounts on a single dashboard — with suggested next-best actions driven by AI.

Integrations

Connects with the tools
professional services teams already use.

Native two-way sync with the core systems that run your professional services operations — no brittle Zaps, no duplicate data, no manual exports.

PSA & Time

  • Harvest & Toggl time tracking
  • Kantata & Rocketlane PSA sync
  • Jira & Asana project sync

Accounting & Billing

  • QuickBooks Online & Xero
  • NetSuite & Sage Intacct
  • Stripe & GoCardless

Docs & Comms

  • DocuSign & PandaDoc e-sign
  • Slack & Microsoft Teams
  • Google Workspace & Microsoft 365

Deliver Better Client Outcomes While Growing Your Practice

See how Leadify helps professional service firms improve utilization, margins, and client satisfaction.